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Frequently Asked Questions
1. What is the load capacity range for these electric pallet trucks?
Our electric pallet trucks are designed to handle loads ranging from 1 Ton to 5 Tons, making them suitable for various warehouse and industrial tasks.
2. What kind of power source do these trucks use?
These units are powered by high-efficiency AC or DC motors, specifically designed for consistent performance in electric material handling.
3. Do you provide customization for specific market needs?
Yes, we offer both standard models and customized services to meet specific requirements in different global markets and applications.
4. What is the standard warranty period?
We offer an industry-leading guarantee of more than 14 months on our equipment, backed by full lifecycle support from our R&D team.
5. Are the products tested before shipping?
Absolutely. Every machine comes with a machinery test report to ensure it meets our quality standards and arrives in perfect working condition.
6. How is the after-sales support handled?
We have a dedicated 24-hour after-sales team available online to assist with any technical queries or maintenance needs globally.
Plautz Excavator
