Frequently Asked Questions
Are you a factory?
Yes, we are a professional excavator manufacturer specializing in crawler excavators from 0.8 ton to 9 ton.
What is your experience with international orders?
We have over 20 years of export experience worldwide. We provide full professional support from order to shipment and delivery.
How many units can fit in a container?
For standard models, approximately 7 units fit in a 20ft container and 15 units in a 40HQ container.
What is the warranty and after-sales service?
Our products come with a one-year warranty. We have a technical team to provide solutions and free spare parts if issues arise.
What payment terms do you accept?
We support T/T (Wire transfer), online transfers, Credit Cards, PayPal, and L/C at sight.
Do you support customization?
Yes, we support various customizations including machine color, configuration, and design to meet your specific needs.
Plautz Excavator
